I feel it necessary to highlight the fact that we are a fully regulated social casino, that abides by a strict set of rules and regulations.
Unfortunately, we are yet to receive a response to our request for further information, and with such little to go on, I was unable to find your details. Vix, I would have very much liked to have delved into your account, to establish a little more context in the hope that I might be able to assist where possible. Hello Vix, We appreciate you taking the time to let us know how your experience has been - of course I am very sorry to read of your disappointment.